We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and security alerts
• Respond to your comments and questions
• Communicate with you about products, services, and promotional offers
• Monitor and analyze system performance and security
• Comply with legal obligations and protect our rights

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:

• With service providers who assist us in operating our website and business
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition
• With your explicit consent for specific purposes
• For security monitoring and incident response

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• End-to-end encryption for data transmission
• Secure data centers with physical access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Multi-factor authentication for system access

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided below.

We process your personal information based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: For business operations and security purposes
• Legal Compliance: To comply with applicable laws and regulations
• Consent: When you have provided explicit consent

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account information: Until account deletion or 7 years after last activity
• Transaction records: 7 years for financial and legal compliance
• Security logs: 3 years for security and fraud prevention
• Marketing data: Until you opt-out or 3 years of inactivity

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant data protection authorities
• Standard contractual clauses approved by the European Commission
• Certification under approved schemes like Privacy Shield successors