Terms & Conditions
Understanding our service terms ensures a smooth and transparent business
relationship.
Key Terms Overview
Essential aspects of our service agreement
Service Agreement
Professional security services with comprehensive warranties and support
Payment Terms
Clear pricing, flexible payment options, and transparent billing
Installation & Maintenance
Professional installation with ongoing maintenance and support services
Legal Compliance
Full compliance with industry standards and local regulations
1. Acceptance of Terms
By accessing and using CamoSafe’s services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all users of our services, including customers, visitors, and other users who access or use our products and services.
2. Services Provided
CamoSafe provides comprehensive security solutions including:
Security Products
- Security cameras and surveillance systems
- Access control systems
- Smart locks and digital security solutions
- Alarm systems and sensors
Professional Services
- Security consultation and assessment
- Professional installation and setup
- System integration and configuration
- Training and user education
Support Services
- 24/7 technical support
- Preventive maintenance programs
- Remote monitoring services
- Emergency repair and response
Additional Services
- Site surveys and planning
- Custom solution design
- Compliance consulting
- System upgrades and expansion
3. Product Warranties & Service Guarantees
We stand behind our products and services with comprehensive warranties:
- Product warranties vary by manufacturer (typically 1-5 years)
- Installation services warranted for one year from completion
- Maintenance services include preventive and corrective actions
- Emergency response within 4 hours during business days
- Extended warranty options available for additional protection
Important: Warranty coverage may be voided by unauthorized modifications, misuse, or failure to follow maintenance requirements. Contact us for specific warranty details.
4. Payment Terms & Conditions
Payment Methods
- Major credit cards (Visa, MasterCard, American Express)
- Bank transfers and electronic payments
- Company checks (pre-approved accounts)
- Financing options available
Payment Schedule
- 50% deposit required for installation projects
- Balance due upon completion and acceptance
- Monthly billing for monitoring services
- Annual billing discounts available
Late Payment
- 2% monthly fee on overdue balances
- 30-day grace period before late fees
- Service suspension after 60 days overdue
- Collection agency referral after 90 days
5. Limitation of Liability
CamoSafe shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.
Our total liability for any claim shall not exceed the amount paid for the specific product or service that is the subject of the claim.
Security Note: While our systems provide significant security enhancement, no security system can prevent all possible intrusions or guarantee absolute protection.
6. Customer Responsibilities
Customers are responsible for:
- Providing accurate information during consultation and installation
- Maintaining adequate electrical power and internet connectivity
- Following proper system operation and maintenance procedures
- Protecting login credentials and access codes
- Notifying CamoSafe of any system issues or malfunctions
- Complying with local laws regarding security equipment use
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your personal information.
We implement appropriate security measures to protect your data and comply with applicable privacy regulations including GDPR, CCPA, and other local privacy laws.
8. Termination and Cancellation
Either party may terminate services under the following conditions:
- 30-day written notice for monitoring services
- Immediate termination for breach of terms
- Non-payment after grace period
- Completion of installation projects
Upon termination, customers remain responsible for all charges incurred up to the termination date.
9. Modifications to Terms
CamoSafe reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. We will notify customers of material changes via email or through our service platform.
Continued use of our services constitutes acceptance of the modified terms.
10. Contact Information
For questions regarding these terms and conditions, please contact us:
Legal Department
Email: pabatraders@gmail.com / pabatraders@camosafe.in / pabatraders@refiffmail.com
Phone: 8802571791, 9810732896, 6282987148, 9870219448
Address: E-86, 1st Floor, Devli Apartment, Devli, Khanpur, New Delhi – 110080
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM PST